Customer Testimonials
Over the last few years we have received many great comments from our customers so we thought we'd add a testimonials section to our website. If you are happy with our service please let us know and write your own testimonial here.
From Lynn, December 2009 sent December 22, 2009
I would like to commend Janelle on her advice. I was deciding which breast pump to purchase and had a few queries. Janelle answered my e-mail queries promptly and explained about the differences in the pump. I must say this is very good customer service and with the advice given I purchased the Medela Freestyle which I am now using.
From Michaela sent June 12, 2009
"The best part about the site was it telling me how to calculate how much I need to leave for my daughter when I am not with her.
While I was pregnant I didn't think that I'd take to breastfeeding at all, so didn't read up on it or anything. Since my daughter was born, I was amazed to find just how much easier breastfeeding can be compared to bottle feeding (my sister bottle fed and it was a constant round of sterilising bottles, not being able to stay out longer than expected cos she'd only taken so much food with her etc). What I've found since I had her, is a lot of information telling mums that they should breast feed, how to do it, and how to express, but never any guidelines as to how much breastfed babies need to be left with!!! I was so happy to find the information, and a reasonably priced double electric breast pump (up until now, I've been using the Tommy Tippee manual one, which is effective, but considering I've suffered RSI in my hands, due to years as a secretary, it was becoming tiresome!). I look forward to receiving the pump as soon as possible! I'm going to a wedding next week and hopefully will be able to enjoy a drink, knowing that my baby will be ok for food!!!
Thanks for your email. The internet is very faceless, and as a new mum on maternity leave, although being a mum is the best job ever, it's surreal not getting up for work on a morning and seeing colleagues daily, so it's nice to have someone to tell my story to!"
From Katharine Curling sent February 23, 2009
What a brilliant site. I was nervous that i'd struggle to breastfeed and to know that this site is here, and it offers everything from advice to selling the products i need, is great. I feel much more confident about breastfeeding now.
From Mr W Bruce sent February 21, 2009
WOW.. my wife discovered on the Friday that the membrane for her breast pump had gone missing, and as she is going the next night (Saturday),and our baby boy isnt really a formula fan,we ordered new ones from EYM. Paid standard postage and it arrived in the post first thing. Now she can go out and relax in the comfort knowing Alex will take a feed from daddy. Thank you EYM :)
From Louise sent January 26, 2009
Fantastic - really helpful advice and fast delivery! Feel like you are one of few people who understand what I'm struggling with (small baby with terrible feeding technique that needs topping up every feed)
From Susan Forth sent January 21, 2009
Ordered the morning sickness CD and was really impressed with your service. It arrived mega quickly which was fab as I was desperate! Thanks very much x
From Suzy sent January 19, 2009
fab range of medela stuff and easy to use. thanks
From Niki - SE London, January 2009 sent January 13, 2009
"This is a comment about the service. I was very surprised by the excellent communiation and service I received via my first purchase with you via Amazon. I was so happy I wrote in to you and a lovely Janelle responded very quickly. This second time around I emailed her again with a query and she responded again in a very timely manner pointing me in the right direction for my current order. Thank you very much. Kind Regards Niki"
From Una L sent August 3, 2008
Thank you for the helpful advice via phone. By the way, the brestfriend cushion I bought months ago was/is fantastic.
From Esther R sent August 2, 2008
I received my pillow today and it is very comfy. I'm looking forward to using it and appreciate the free spare cover, free delivery and excellent customer service you provide.
From Elizabeth H sent July 30, 2008
I like the fact that there's not too much choice - feel like you've selected the best products for the job to save us the hassle. (Spanx are definitely the best control pants - hope I'm as happy with this order!). Surprised and pleased you answered the awkward question I asked last time - proves you're interested in your customers. Overall the website really seems like it's geared towards encouraging mums to breastfeed rather than being a commercial enterprise. Thanks and please keep up the good work!!
From Simon H., Australia. May 20 sent May 20, 2008
Customer service is good (received a response from my email in less than 24 hours)
From Sharon B, May 13th 2008 sent May 14, 2008
Thank you so much for the most prompt delivery, I received my good today. I am shocked at how quickly it arrived! Thanks again
From Laura S, Nottingham April 9th 2008 sent April 10, 2008
Good clear website. I found it very easy to use. Thank you
From Claire B, Bristol April 9th 2008. sent April 10, 2008
Look forward to using this site more as the birth approaches (34 and a half weeks now) and afterwards as seems a valuable resource for both info and products. Thanks for my free gifts too - nice touch. Was difficult to choose whether to hire a tens machine or buy but such a good price to buy that if we have another we can use it, plus haven't got the panic of sending it back!
From Rachel G, April 8th 2008. sent April 10, 2008
Without this site introducing me to Motherlove's MMP capsules, I would have given up breastfeeding months ago. With your help, I am still exclusively feeding my 21 week old daughter.... I can't thank you enough!!
From Nadiya from Royston, Herts. April 5th, 2008 sent April 6, 2008
I absolutely love the site and plan to use it for support throughout my pregnancy and breastfeeding. Keep updating it!!
From Joanne J, March 2007 sent April 6, 2008
Dear All,
I would just like to say thank you very much for your speedy and excellent service - apologies for not contacting you sooner, but it is difficult to find five minutes with a ten-day-old daughter and a four-year-old son! My purchase arrived within 24 hours of placing the order: such efficiency is all too rare these days, and I cannot praise you highly enough. I have taken the liberty of passing your details on to my midwife and health visitor, and hope my recommendation will lead to more orders for yourselves! Thank you once again.
Regards Mrs Joanne Jones
From Sacha, March 2nd 2007 sent April 6, 2008
Sharon, Thank you so much for the speedy reply!!! I'm most impressed. Thanks again Sacha
From Diane C, January 2007 sent April 6, 2008
Great website, fast delivery and friendly person on the end of the phone. I'll be back!
From Jo H and baby Oscar, 5th April 2007 sent April 6, 2008
I just wanted to drop a line and thank you for your on the phone support and the fantastic pump and bra combo (medela pump and bustier bra) it is total genius and has turned a very emotional situation into one where I feel very successfull and confident in feeding my son breast milk, we are aiming for total expressed milk, and after only 10 days of use, are almost there. Many many thanks Jo (and baby Oscar )
From Tiffini - 22 June 2007 sent April 6, 2008
Thank you so much!! I came back to write a review for the products I got yesterday but cannot find a link to do so. Thank you for all your help! My milk is back and free flowing - my back and body hurt less than they have ina long time because I can sit properly while expressing! The different sized breastshields also have made my nipples/breasts not hurt, so I'm in non-pain heaven right now!!! So thank you guys!
From Robyn July 3rd 2007 sent April 6, 2008
Thank you so much for your quick reply - what a great service you provide. I have placed my order and will look forward to receiving them. Robyn
From Tanya, August 2007 sent April 6, 2008
I would just like to drop you a line to thank you so much for helping me with a quick order the other day. I ordered the Medela swing etc - you arranged next day delivery to a tea rooms in Exford. You saved my life and the pump is excellent, it's helped save my sanity. Thank you again, Tanya
From James S. November 22, 2007 sent April 6, 2008
Dear Carly,
Hope you are well. Thank you for your prompt reply, and the PDF of the instruction booklet will be adequate for our needs. I must say that your company is one of the best I have ever dealt with! I am so impressed by your level of customer service and hope you continue to maintain such high standards as they will no doubt ensure your continued success. I will happily leave positive feedback and recommend you to friends and family.
Thanks again. James.
From Frances D., February 20th. 2008 sent April 6, 2008
Just wanted to say how impressed I was by your ultra-quick service. I ordered a breast pump from you yesterday & it arrived this morning!
Many thanks.
From Helen T. June 29th 2007 sent April 6, 2008
Despite only placing my order yesterday, I received my Ameda pump today. I can now get started expressing milk. Thanks for being so quick, efficient and precise."



